Privacy Policy

Last Updated: February 2026

Introduction

Welcome to Aromatic Prep (“we,” “our,” or “us”). We are committed to protecting your privacy and being transparent about the data we collect. This Privacy Policy explains how we handle information when you use our website and services, including our text messaging program.

Information We Collect

We retain minimal non-personally identifiable information (non-PII) to provide and improve our services.

  • Identifiers: IP addresses, browser identifiers, device IDs
  • Internet Activity: Pages visited, click patterns, time on site, referral URLs
  • Technical Information: Browser type, operating system, device type
  • Cookies: Small data files that help us understand how you interact with our site

We do not collect or store personally identifiable information unless explicitly provided by you (such as through a contact form).

When you use our tutoring services or opt in to communications, we may also collect the following personally identifiable information that you provide directly:

  • Name
  • Email address
  • Phone number (including mobile phone number)
  • Payment information (processed by third-party payment processors; Aromatic does not store full credit card numbers)
  • Audio and/or video recordings of tutoring sessions

Sources of Information: Directly from you (forms, requests for service); automatically through cookies and tracking technologies; from your device when accessing our website.

How We Use Information

  • Provide services at your request: To fulfill specific requests you make, such as accessing course materials, submitting forms, or using interactive features
  • Ensure the proper functioning of our website
  • Analyze site performance and user experience
  • Improve our services and content
  • Provide technical support when needed
  • Security and fraud prevention
  • Providing and maintaining website functionality
  • Responding to your requests and inquiries
  • Analyzing and improving site performance
  • Schedule and manage tutoring sessions
  • Process payments
  • Send text messages related to scheduling, session reminders, and account notifications (if you have opted in)
  • Train, supervise, and evaluate tutors using session recordings
  • Develop, train, test, or improve machine-learning or artificial-intelligence technologies, using anonymized or de-identified session data and recordings

Text Messaging / SMS

If you opt in to receive text messages from Aromatic Prep, we may collect your mobile phone number for the purpose of sending you scheduling reminders, session notifications, and support messages.

  • Message frequency varies based on your use of our services.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • You may opt out at any time by replying STOP to any message.
  • Reply HELP for assistance, or contact us at helpme@aromaticprep.com or (301) 500-0289.
  • Consent to receive text messages is not a condition of purchasing any services.

No mobile information (including mobile phone numbers) collected as part of the text messaging opt-in will be shared with or sold to third parties or affiliates for marketing or promotional purposes at any time. Mobile opt-in data and consent information will not be shared with any third parties for purposes unrelated to providing our services.

We Do Not Sell Your Information

We do not sell, rent, or trade your information to third parties. Your data is never used for commercial purposes beyond providing you with our services. We do not engage in any data brokering or monetization of user information.

We may share information with the following categories of service providers:

  • Hosting providers: To maintain website infrastructure
  • Analytics services: To understand site usage
  • Communications service providers: To deliver text messages and notifications you have opted in to receive (e.g., SMS/text messaging platforms)
  • Payment processors: To securely process transactions
  • Technology partners: For AI/ML development using anonymized or de-identified data only

We do not sell data to any third parties.

Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We practice data minimization and do not store information longer than required.

Your Rights and Data Deletion

You have the right to request deletion of any data we hold about you. To exercise this right, please send an email request to helpme@aromaticprep.com, and we will promptly remove all associated information from our systems.

  • The right to access any data we hold about you
  • The right to correct inaccurate information
  • The right to object to certain data processing activities

Your California Privacy Rights (CCPA)

  • Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

Authorized Agents

California residents may designate an authorized agent to make requests on their behalf. Authorized agents must provide written authorization signed by you and verify their own identity. We may require you to verify your identity directly with us or confirm that you authorized the agent.

Third-Party Services

Our website may use third-party services (such as analytics tools or hosting providers) that may collect data independently. We encourage you to review the privacy policies of any third-party services you interact with.

Cookies

  • We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Children’s Privacy

  • Our website is not directed at children under the age of 16. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.

Security

We implement reasonable security measures to protect the limited data we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Tutoring Session Recordings

Aromatic may audio-record and/or video-record tutoring sessions for quality control, training, supervision, and internal business purposes. Recordings may be used to:

  • Train, supervise, and evaluate tutors
  • Monitor quality and compliance
  • Improve internal processes and services
  • Develop and refine AI or machine-learning models using anonymized or de-identified data
  • Protect Aromatic’s legal rights or comply with legal obligations

Recordings and derivative data are the exclusive property of Aromatic. Aromatic will not publicly post or distribute recordings in a manner that identifies you without your written consent. For full details, see the Recording Disclosure & Consent in our Terms of Service.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

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